Customer Service

Customer Service 

At RoberDIY, we are dedicated to providing every customer with an enjoyable shopping experience. If you have any questions, feel free to contact our customer service team, and we will do our best to assist you.

After-Sales Service

🔹 Free Shipping: Enjoy free shipping on all orders. No matter where you are, we ensure a smooth and convenient delivery process.
🔹 Secure & Reliable Checkout: Our payment system is rigorously encrypted, ensuring the safety of your personal and payment information.
🔹 Real Human Support: Our customer service team consists of professionals providing real human support, ensuring your inquiries are answered promptly.
🔹 Return & Exchange Policy: We offer a simple and hassle-free return and exchange policy. If the product you received has any quality issues, or if you're not satisfied with your purchase, we provide return and exchange protection. Please contact us within 7 days of receiving your order, and we will assist you with the process.
🔹 Customer Service Email & Working Hours:

      Email: zrj89225790@gmail.com

      Working Hours: 9:00 AM to 6:00 PM

🔹If we don’t reply immediately, please be patient—we usually respond within 12 hours.